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Respecting Your Privacy
The Importance of Privacy
At Vigilant, Inc. we take the protection of your personal privacy seriously. Although we collect information from you and monitor our visitors' browsing habits, we maintain the integrity of that information at all times.
How We Use Your Information
Like most companies on the web, we automatically tracks certain general information about you for the purposes of improving our marketing efforts, maintaining browser compatibility, and enabling us to service you quickly and efficiently. We also monitor customer traffic patterns and site usage to help us improve the content, design, and layout of the site. When you visit VigilantInc.com, our Web server gathers this information by tracking your domain name (e.g. aol.com) or IP address, not your e-mail address.
When you order, we need your name and e-mail address, which we will use to fulfill your order and to deliver information to you regarding your order.
In order to process, fulfill, and service your order, we also need your mailing address, credit card number, and credit card expiration date. Your credit card information is kept strictly private and confidential.
Protecting Your Privacy
Whenever you place an order with us, you automatically use our secure e-commerce server and secure server software (SSL). This means that all the information you input is encrypted before it is sent to us, and once submitted to us, all customer data is protected against unauthorized access.
If you supply us with your telephone number or fax number, you may receive telephone contact from us with information regarding orders your have placed on-line or your on-line user account. We will only contact you by phone on an as needed basis. Your phone number will not be used for solicitations.
Use of "Cookies"
Like most e-commerce and membership sites, we use cookies, which are small bits of information stored by your browser on your computer's hard drive. Our cookies do not contain any personal information, but they do remember your settings and the last time you visited.
Third Party Disclosures
Vigilant, Inc. uses your personal information for the purposes of serving you to the best of our ability. Occasionally we may share or make available aggregate customer information to third parties. For instance, we may share non-individual statistical or demographic information in aggregate form with third parties. If you do not want us to share your personal information with other companies or organizations, let us know by e-mailing us at info@vigilantinc.com.
Finally, you understand that we must cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.
Consent of Use
By using our web site, you are consenting to the collection and use of information provided and collected by Vigilant, Inc.
Delivery Policy
Vigilant uses several different carriers for our products depending on size, weight and customer choice. For more information on any of our shipping practices, please go here.
Web Security and Encryption
Vigilant uses state-of-the-art online encryption and site security software and practices to ensure that our customers data and transactions are fully secure. Our website is guaranteed to be hacker safe and is 128 SSL secure. Your credit card data is never stored. If you have additional questions in regards to our website security, please e-mail us at info@vigilantinc.com.
Return and Refund Policies
Vigilant guarantees your product for a period of 30 days. After the initial 30 days our 2 year product warranty takes over. For more information on these or any of our return and refund policies, please go here.
Send Us Feedback
If you have questions, comments, or ideas regarding our privacy practices, please e-mail us at info@vigilantinc.com.
